Delivery & Installation

In-Home Delivery

To best suit your needs we offer a variety of delivery options. Because the majority of the safes we sell are heavy, bulky and awkward to move, we generally recommend customers consider in-home delivery options. In the greater Atlanta, Georgia area our in-house team of installation professionals will handle your post-sale needs. Outside of our area our vast network of partner dealers will gladly assist in placing your new safe in your home. Please make sure to read the very important disclaimer about difficult deliveries at the bottom of this page.

Garage Delivery

Must be able to drive or backup to the garage and the garage must be clear of any obstructions. Please know that for insurance reasons our team cannot assist in helping to move your other items to make a pathway for the safe.

  • The delivery crew will place the safe in a main floor garage
  • The floor must be in suitable condition for the safe on pallet jacks to be rolled across it
  • Our crew will unbox the safe and take it off the pallet (or leave the safe on the pallet at customer’s discretion)
  • Our crew will remove and dispose of all packing materials

Main Floor Delivery

Our installation professionals will remove the safe from the pallet and place the safe in the desired room in your house. Please make sure to read the “Difficult Deliveries” disclaimer at the bottom of this page.

  • Limited to typical first-floor access involving 0-3 outside stair steps
  • A flat, level concrete or paved pathway is required
  • Customer is responsible for ensuring the pathway, deck, steps, staircase and foundation are adequate to support the weight of the safe, the safe transporting equipment AND the installation crew.
  • Certain stairways, marble floors or other delivery complications may involve additional charges
  • Our crew will remove the safe from the pallet and place it in the desired location
  • Customer must provide furniture sliders (recommended) if so desired
  • Our crew will remove and dispose of all packing material

Upstairs or Downstairs Carry

Our installation and delivery professionals can carry most safes up and down external and internal staircases. While our crew takes every precaution to protect your stairs please know that some minor marking may occur.

  • Includes 4-15 additional stair steps inside the home.
  • Due to size and weight, stair carry is not available on 50 SIZE MODELS.
  • In some cases, even the 25 and 35 size safes cannot be delivered due to landing space restrictions, staircase structure, and the spacing required for the safe and stair climbing equipment attached to the safe
  • It is the customer’s responsibility to provide us with accurate staircase and landing dimensions

Safe Anchor/Bolt Down

Our crew will anchor your safe into either a wood or concrete subfloor.

  • Anchoring through carpet requires the carpet to be cauterized to prevent pulls/runs in the carpet when the anchor is placed
  • When anchoring in concrete we drill all the way through the slap to facilitate anchor removal at a later date
  • It is the customer’s responsibility to ensure there are no water, gas or electrical lines within the vicinity of the anchoring points. We are not responsible for any damage caused by an anchor hitting a water, gas or electrical line.
  • $75 for two Anchors
  • $100 for four Anchors
  • $150 for four Anchors through customer provided 4×4 blocks into subfloor.

Vault Door Delivery & Installation

We offer a turnkey vault door delivery and installation service for clients in the greater Atlanta area. Our team of experts can provide guidance from the very outset of any project and will be with you all the way through project completion.

  • On-site inspection and site plan review
  • Standard stock door sizes
  • Custom vault door design available (size & security rating)
  • Turn-key purchase, delivery and installation experience
  • Packaging debris cleanup and haul off
  • Reference to partner-installers for out of area clients

Additional Options

Warehouse Pickup

Safes can be picked up at our warehouse in Norcross, GA. Safes generally come bolted or strapped to a pallet, protected by (varies by safe), foam wrap, plastic wrap and/or a cardboard box. Please ensure the safe will fit in your vehicle and please come prepared with moving blankets, straps, tarps, or whatever material you may need for pickup. We have a forklift on site and will provide assistance loading the safe into your vehicle.

Curbside Delivery

Safes weighing over 100 pounds ship by freight truck and can be delivered to the curb outside of your home. The freight company will call you ahead of schedule and give you a delivery window. Please make sure you have a way to move the safe from the curb of the street to your home. Please make sure to inspect the safe before signing off on the receipt. If damage is found, please contact us immediately for further instructions.

PLEASE NOTE: DIFFICULT DELIVERIES due to outside terrain, types of stairways, second floor or multiple floor installations, marble/tile/wood floors, etc. may involve additional charges to complete the delivery. We reserve the right to decline installations and or delivery involving risk of personal injury or property damage. Property title of merchandise purchased will transfer to the buyer at the dealer’s location. Customer is responsible for ensuring all door frames, cased openings, hallways, and areas are large enough to accommodate the safe delivery. If you have any questions regarding delivery requests, please contact us prior to purchase. Purchases will not be refunded because the safe (or other item) does not fit in the desired location.

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